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I agree a calendar needs to play a higher importance.Jscole is right. Customers are horrible at keeping appointments.BUT! If I scheduled an appointment at 2pm I expect to be in the doctors office by 2;15pm at the latest. IF I'm 15 minutes late, I get F'ed and get charged and loose the appointment. This must be a 2 way street. I'm so tired of getting screwed because the doctor is late because of another patitient, yada yada. IF you charge me, I don't care what you're excuse is. I will go find another service provider.Sorry for the rant.Anyways, if a customer schedules an appointment, why not prepare for them anyways? I hate showing up on time and the car is still not even rinsed off or gas put in. Why did you ask for an appointment, if you don't keep it?
I agree a calendar needs to play a higher importance.
Jscole is right. Customers are horrible at keeping appointments.
BUT! If I scheduled an appointment at 2pm I expect to be in the doctors office by 2;15pm at the latest. IF I'm 15 minutes late, I get F'ed and get charged and loose the appointment. This must be a 2 way street. I'm so tired of getting screwed because the doctor is late because of another patitient, yada yada. IF you charge me, I don't care what you're excuse is. I will go find another service provider.
Sorry for the rant.
Anyways, if a customer schedules an appointment, why not prepare for them anyways? I hate showing up on time and the car is still not even rinsed off or gas put in. Why did you ask for an appointment, if you don't keep it?
