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Yea, that was mainly our experience. My wife bought a Model 3 in December last year, but we know the GM at the Tesla location by us, so things were tweaked a bit.But I was impressed with the delivery experience, app integration, and overall process. They've polished it to remove whatever friction they can. I think that last part is long overdue for dealers. I think the delivery took us all of 20 minutes. We got there, all docs prepared, we inspected the car and signed. They had the car ready with a bow on it. We had a trade, they didn't even look at it. Tesla quotes wholesale for trades, so I think they just ship them right to auction.I don't think my wife will buy a car any other way again. It's not a deal breaker for me, but I definitely walked away thinking about what can be tightened up and how.
Yea, that was mainly our experience. My wife bought a Model 3 in December last year, but we know the GM at the Tesla location by us, so things were tweaked a bit.
But I was impressed with the delivery experience, app integration, and overall process. They've polished it to remove whatever friction they can. I think that last part is long overdue for dealers. I think the delivery took us all of 20 minutes. We got there, all docs prepared, we inspected the car and signed. They had the car ready with a bow on it. We had a trade, they didn't even look at it. Tesla quotes wholesale for trades, so I think they just ship them right to auction.
I don't think my wife will buy a car any other way again. It's not a deal breaker for me, but I definitely walked away thinking about what can be tightened up and how.
