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The big issue I have is Reynolds is not telling us, they are just doing it. We have had all our files that have not been used in 90 days removed from Query Builder. We can ask for them back but they may not give them back. They will decide. So if a dealer uses QB for annual reports they have to call the TAC. What a waste of time for both of us! This is 3 steps backwards. This is not a progessive company, they are regressive! Time to move on. We are a long time Reynolds dealer in Canada. Are US dealers not using QB so they don't notice the change? Or are they just leaving Reynolds?