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Month in and Month out, our number hovers right around that 60%-70% repeat customers. That includes family members of previous customers where the family member is brought in by the previous customer. That means kids, siblings, etc..We seen to do a good job of hanging on to a customer when we get one, and a bad job of finding a new one.All stores are different. We can build a today business or a forever business. We all know how to do both, but one is a long play for sure.
Month in and Month out, our number hovers right around that 60%-70% repeat customers. That includes family members of previous customers where the family member is brought in by the previous customer. That means kids, siblings, etc..
We seen to do a good job of hanging on to a customer when we get one, and a bad job of finding a new one.
All stores are different. We can build a today business or a forever business. We all know how to do both, but one is a long play for sure.
