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AI BDC will be all the rage.


Phase 1: Early adopters will knock it over the fence.


Phase 2: Bots are everywhere, there is a wide spectrum of AI response quality. Shoppers wont tolerate AI's masquerading as humans. Bot's genuinely helping shoppers be smarter and setting up the TOs is key. (try Carvana's Bot... we SUCK, we got work to do!)