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In your opinion (for a car dealer website) ..Should it be accessible on the front page and if so should it be in a popup? Also, results page? Details page?What is the "industry standard" when it comes to chatting.FYI - One of the most annoying things about online chat is when you can't get any information about the customer - i.e. real name, number, real e-mail address. And they just dodge the question when you ask.
In your opinion (for a car dealer website) ..
Should it be accessible on the front page and if so should it be in a popup? Also, results page? Details page?
What is the "industry standard" when it comes to chatting.
FYI - One of the most annoying things about online chat is when you can't get any information about the customer - i.e. real name, number, real e-mail address. And they just dodge the question when you ask.
