• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

This connects DIRECTLY to my Rant of the Month:banghead:.


Who's training the Managers?

Post: The Black Hole in Sales Training



"...Most managers come up the ranks and form survival techniques that came from bitch circles. Once they become managers they KNOW they are now being featured in these circles...[snip]... In my travels, the majority of the store managers are "counter punchers". They are very comfortable dishing out opinions, but, rarely if ever come up with one themselves (for fear of failing).


I'm talking about leadership training."