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Harvesting and Cultivating stood out to me. You nailed it."they realize that its just a computer engaging with them...but they love it"This mirrors the feedback we've gathered from consumers telling us the public is ready for omnipresent AI interactions. Chat bots don't suck any more. They don't need to live only in HTTP. QR codes are a great way to direct them straight to their preferred channel.From a Forrester study we did..[ATTACH=full]8442[/ATTACH]I can also confirm that your low unsubscribe rate is a big tell. At Podium, I constantly had dealers afraid to tarnish a "coveted" channel like SMS...as if its purely reserved for friends/family and not business. Use the channel without tarnishing it. Give them an intelligent, conversational experience instead of one-way transactional BS. You will far surpass tracking the channel's great read rate and see how well it breeds conversations that build high lifetime value customers.
Harvesting and Cultivating stood out to me. You nailed it.
"they realize that its just a computer engaging with them...but they love it"
This mirrors the feedback we've gathered from consumers telling us the public is ready for omnipresent AI interactions. Chat bots don't suck any more. They don't need to live only in HTTP. QR codes are a great way to direct them straight to their preferred channel.
From a Forrester study we did..
[ATTACH=full]8442[/ATTACH]
I can also confirm that your low unsubscribe rate is a big tell. At Podium, I constantly had dealers afraid to tarnish a "coveted" channel like SMS...as if its purely reserved for friends/family and not business. Use the channel without tarnishing it. Give them an intelligent, conversational experience instead of one-way transactional BS. You will far surpass tracking the channel's great read rate and see how well it breeds conversations that build high lifetime value customers.
