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Jarky,Yes I was using logmein rescue to enter the code. Are you saying it can detect if I am sending keystroke commands as opposed to actually typing them which is preventing the query builder access? That does sound about right because when I had the issue, the dealer I was working with tried a different machine and was able to access the query builder (most likely because he entered the info himself). But afterwards, I tried to use it and ran into the same issue.
Jarky,
Yes I was using logmein rescue to enter the code. Are you saying it can detect if I am sending keystroke commands as opposed to actually typing them which is preventing the query builder access? That does sound about right because when I had the issue, the dealer I was working with tried a different machine and was able to access the query builder (most likely because he entered the info himself). But afterwards, I tried to use it and ran into the same issue.