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If you are having issues with Query Builder, the staff at RyanTech is happy to help you troubleshoot even if you don't use us for any product or service, FYI. We have worked through all kinds of issues with the changes they keep making including the ones recently with a new Captcha sequence at login.  This new implementation does not impact Query Builder nor has it caused us any issues with integration, YET.  We are always here to serve dealers, our products and services are second to the primary purpose of serving you.  If you ever need assistance or want to share information, just call out to our staff at 435-647-0118 and press 0.  You can also send email to support@ryantechinc.com with your questions.  Finally, we have a knowledgebase and troubleshooter website that you can use to navigate through issues that is public.  I'll post a thread on that separately so feel free to email or call us for free support on these issues.  There are three specialists in Reynolds query builder and their names are Garrett, Aleks and Pat.  Feel free to tell them that I sent you.  Now, let's get back to being focused on selling cars right?