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I would think most vendors should have a support case history.Dealer Inspire, for example, keeps a change log history in the website backed that references ticket numbers for each change. And WordPress natively supports revision history tracking. They can also pull up salesforce and look up all open and closed support cases per client.
I would think most vendors should have a support case history.
Dealer Inspire, for example, keeps a change log history in the website backed that references ticket numbers for each change. And WordPress natively supports revision history tracking. They can also pull up salesforce and look up all open and closed support cases per client.
