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We're in the process of changing our process for soliciting online reviews. It's long overdue, of course.By asking our customer's that have positive surveys to leave a review, I hope they'll leave one review in return. 2 or more is a bonus of course, but if they only left one, which review site is the most important?Google?Facebook?Yelp?Edmunds?Cars.com?DealerRater?Or perhaps another site? So, what review site holds the most weight?
We're in the process of changing our process for soliciting online reviews. It's long overdue, of course.
By asking our customer's that have positive surveys to leave a review, I hope they'll leave one review in return. 2 or more is a bonus of course, but if they only left one, which review site is the most important?
Google?
Facebook?
Yelp?
Edmunds?
Cars.com?
DealerRater?
Or perhaps another site? So, what review site holds the most weight?