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Qsmith,

I have to agree with Cookie on this one.  I wouldn't consider what Cookie or others are doing as complaining.  They are simply exercising their rights as customers to share their opinions.  If enough people exercise their rights to express how they feel about something, perhaps that company being critiqued will take notice and make improvements or comply with what's asked of them.  If not, then hopefully those considering that vendors solutions will think twice before making a poor choice.

I guarantee you there are vendors out there who have improved their products based on what they've read on these forums.  When you've become so big that you stop listening to your customers, you're only opening the door for your competition.

In my opinion Rey Rey needs to practice some "peaceful co-existence"  strategies with other vendors.  But in their greed, they try and lock out the little guys so that they can force their inferior products on dealers.  This is bad for dealers.  Every dealer I have ever spoken with on this subject has told me that they can't wait for the day when they can tell Reynolds to take a hike.  Any predictions on when David slays Goliath in the DMS world?