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This letter came from vAuto.


I have re-read the letter and do not see the verbiage they are referring to.


Good Afternoon Jarrett,  

 

 We are sending you this note because  you may have received the attached letter from Reynolds and Reynolds regarding  Internal Modem Access to your ERA system. The purpose of this letter is to  ensure that there is no interruption of your vAuto service.  Please note the  following

 

 

  • Per the language of the  letter, Reynolds is only recommending that Dealers uninstall their  modems.  Reynolds states that modems will no longer be needed (by Reynolds) to  communicate into their ERA system. Modems would still be utilized by  3rd parties such as vAuto as well as Manufacturer based  programs.


 

  • Should you decide to  disconnect your modem, you can load SMART onto a PC at your dealership that is  connected to your ERA system. This will allow data collection for vAuto to  continue at no additional cost to you.  If you have a VPN or Secure Telnet  connection into your ERA system that will also work.


 For your convenience we have  attached information regarding IntegraLink SMART (Secure Managed Automotive  Real-Time) technology.  It explains SMART and contains a Q&A section.  You  can enroll in SMART via the IntegraLink website:

 

 http://www.integralink.com/smart.html; simply  click the link labeled “Sign  up now for  SMART”.

 

 Please don’t hesitate to call us  with any questions or concerns.

 

 Thank  you,

 

 

 Mike  Augustine

 vAuto Customer  Support