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Larry,Thank you for commenting about this. Too often we get upset with our DMS companies because they never give reasoning to their clients behind changes. Or if they give reasoning, it is only to the DMS system administrator and that person does not get the message out to the soldiers.As long as DMS companies continue to allow their clients to do what they want with their data, I can only fault a DMS company so much. But when the DMS company dictates to the customer (dealers) what the customer must do with the customer's (dealer's) data, then I begin to get really upset.Too often changes happen with DMS companies' policies that the water gets extremely murky. It makes it very tough for dealers and vendors to operate. The only thought in these situations is that the DMS company perceives themselves to be losing income due to competition with other technologies so they close down data conduits. If this is the true case, then I foresee more competition developing on the DMS side itself. At the end of the day, the DMS companies are operating on antiquated software filled with patches. Someone is going to code something fresh and either become stringent competition a few years after launch or one of the DMS companies is going to have to spend a lot of money buying that fresh software to shelve it. I sometimes think this is what dealers are really paying for with the large DMS companies: shelving funds.For a dealer to even suspect that, what does it say about DMS to dealer communications?P.S. Back on topic: what dealer is still using a modem anyway?
Larry,
Thank you for commenting about this. Too often we get upset with our DMS companies because they never give reasoning to their clients behind changes. Or if they give reasoning, it is only to the DMS system administrator and that person does not get the message out to the soldiers.
As long as DMS companies continue to allow their clients to do what they want with their data, I can only fault a DMS company so much. But when the DMS company dictates to the customer (dealers) what the customer must do with the customer's (dealer's) data, then I begin to get really upset.
Too often changes happen with DMS companies' policies that the water gets extremely murky. It makes it very tough for dealers and vendors to operate. The only thought in these situations is that the DMS company perceives themselves to be losing income due to competition with other technologies so they close down data conduits. If this is the true case, then I foresee more competition developing on the DMS side itself. At the end of the day, the DMS companies are operating on antiquated software filled with patches. Someone is going to code something fresh and either become stringent competition a few years after launch or one of the DMS companies is going to have to spend a lot of money buying that fresh software to shelve it. I sometimes think this is what dealers are really paying for with the large DMS companies: shelving funds.
For a dealer to even suspect that, what does it say about DMS to dealer communications?
P.S. Back on topic: what dealer is still using a modem anyway?