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CDK is yet another company of the cyber ransomware attacks. What are these attacks and what can CDK do? If you are not prepared, i.e. you have your entire system backed up on unconnected servers and physical copies in a safe, which you can then completely wipe all of your computers clean, essentially puttin them into the state when they were bought, and then load your back up code then you have no choice but to pay the ransom.What is a ransomware attack? This is not a high tech attack. These are likely Americans who have purchased Russian developed Ransomware. They call into CDK's help desk and trick the technician to giving them a new user name and password. Once in they install the ransomware which quite simply locks all of the files on everyone at CDKs computers. It encrypts the files with PGP encryption. This is the same encryption that Bitcoin uses. It is uncrackable. You have two choices. 1. Wipe your compter clean. 2. Pay the ransom. So far there does seem to be some honor among thieves. MGM refused to pay the Ransom and was down for over 10 days losing over 100 million in revenue. Ceasars paid $15 million right away and experienced no loss in service. As a dealer what can you do? First any dealer group should use a two party system whenever resetting passwords. Ensure the caller is accompanied by a caller with a working user name and password. Second you need to have everything physically backed up in a hard drive not physically connected to everything. It should be backed up daily. This way if this does happen to you which is now mitigated but can never be eliminated will leave you with no reservations about completely wiping out all of the computers and reinstalling from yesterdays back up.
CDK is yet another company of the cyber ransomware attacks. What are these attacks and what can CDK do? If you are not prepared, i.e. you have your entire system backed up on unconnected servers and physical copies in a safe, which you can then completely wipe all of your computers clean, essentially puttin them into the state when they were bought, and then load your back up code then you have no choice but to pay the ransom.
What is a ransomware attack? This is not a high tech attack. These are likely Americans who have purchased Russian developed Ransomware. They call into CDK's help desk and trick the technician to giving them a new user name and password. Once in they install the ransomware which quite simply locks all of the files on everyone at CDKs computers. It encrypts the files with PGP encryption. This is the same encryption that Bitcoin uses. It is uncrackable. You have two choices. 1. Wipe your compter clean. 2. Pay the ransom. So far there does seem to be some honor among thieves. MGM refused to pay the Ransom and was down for over 10 days losing over 100 million in revenue. Ceasars paid $15 million right away and experienced no loss in service.
As a dealer what can you do? First any dealer group should use a two party system whenever resetting passwords. Ensure the caller is accompanied by a caller with a working user name and password. Second you need to have everything physically backed up in a hard drive not physically connected to everything. It should be backed up daily. This way if this does happen to you which is now mitigated but can never be eliminated will leave you with no reservations about completely wiping out all of the computers and reinstalling from yesterdays back up.
