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Our small town dealership, Pendarvis Chevrolet , has been family owned since 1953 (we were an Oldsmobile store as well), so we have a good reputation and time is on our side. We've been with DDC for a while and I'm pretty pleased with them. Our CPM is Mandi, and she's great at what she does. I don't know if you can request her or not. Maybe that's who you have. I hope not because it seems like you're maybe not happy with your current CPM. Our site isn't perfect, but it's doing its job.