• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

Thanks, was a great upgrade!  Couldn't be happier.


So I forgot to mention in the previous post that text leads we receive from Edmunds get placed in there as well.  We answer all the texts in house using Carcode's tool and thus I do have transcripts of every conversation.  Here's the breakdown:


5 Availability (Is this here? Can I test drive today?)

5 Price (Best price?  How much you taking off 17 Sonatas?)

5 Edmunds PricePromise Leads (Help me unlock my certificate)

4 Finance (What do I need to drive away in a car?  Do you work with bad credit?)

2 Payment (Lease quote?)

2 Nonsense (people just messing around)

1 Service question

1 Product info (Which engine in this one?)

1 That wanted us to know how awesome a salesperson was


We do display payments on both the SRP and VDP of all three sites.




We do not incorporate the text number on third party sites right now and don't really have plans to do so.  I guess we could put the number in our "Why buy" message or in the vehicle description that goes out in our inventory feed, but at this point I'd prefer not.


Attached are a couple screenshots of our store.  At the prior dealership, when this post started, they had it incorporated as a "button" alongside other call to actions like "Check Availability," also attached.