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Joe -

 

I'm sorry your client had a bad experience.  We do renew contracts when they expire and in almost every case we ad products/value to the package.  Chat, reviews, mobile, reporting upgrades and video are just some of the things that we've done in the past year.  Please give me a call directly so we can help you through this situation.

 

Alex Vetter, Cars.com

312-601-5017