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A BDC Rep or an AI is not going to be any more engaging than a Sales Agent looking for a sale - IMHO - one is a robot and one is robotic....


We can see all our open conversation in DriveCentric so if you get a text message and you don't reply a manager can jump and help you. If you consistently don't reply that same manager can just give your deal to someone else. Or another internet team member might help you out and get half the deal and have it go towards the total unit internet team goal we have in place where if you have more than 10 internet deals out and the team hits a certain number that month - everyone on the team with more than 10 out gets $500. Helps keep everyone motivated an honest.