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I still don't understanding the thinking behind responding to unresponsive leads for more than (in our case) 7 days. We did a trial run with responding up to 45 days and nothing changed. The people that didn't open the emails never opened them. The people that read and didn't respond still kept reading and not responding. Sure, I get that you might get a few here or there to pop, but at what cost? Annoying the hell out of the 99 other customers for that one?Here is another question: Why the hell won't these people reading and not responding just tell us to leave them alone. After about our third correspondence, we start basically BEGGING them to tell us to leave them alone. We even tell them the option of literally just sending the words "Yes" or "No." Nope. They just keep reading and not responding. It's baffling.
I still don't understanding the thinking behind responding to unresponsive leads for more than (in our case) 7 days. We did a trial run with responding up to 45 days and nothing changed. The people that didn't open the emails never opened them. The people that read and didn't respond still kept reading and not responding. Sure, I get that you might get a few here or there to pop, but at what cost? Annoying the hell out of the 99 other customers for that one?
Here is another question: Why the hell won't these people reading and not responding just tell us to leave them alone. After about our third correspondence, we start basically BEGGING them to tell us to leave them alone. We even tell them the option of literally just sending the words "Yes" or "No." Nope. They just keep reading and not responding. It's baffling.
