Reply to thread

Finally!  We have been able to launch new stores SERVICEiQ since the Authenticom attack.  When a new store comes on board we do a Service RO pull utilizing Authenticom.  I have also been waiting to see what a small store can accomplish on this product.  So far, we have been watching mind-blowing numbers from larger stores.


This is the email report for yesterday's activity at a small Dodge dealership with 5 new cars in stock:


[ATTACH=full]5775[/ATTACH]


Our most engaged customer of the day was Craig and he jumped between two of the 5 new trucks they have in stock:


[ATTACH=full]5776[/ATTACH]


What was cool about Craig is that he flipped from an 84 month loan to a 36 month lease (most recent viewed vehicles are on the left):


[ATTACH=full]5777[/ATTACH]

Clearly, he's a payment shopper and a phone call to Craig could shake him loose.  Craig was just a Service RO who probably wasn't considering a new truck until he got a text from SERVICEiQ yesterday.


I'm looking forward to hearing what this store has to say about the new leads they pulled from their service drive yesterday.