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It's on page one - http://forum.dealerrefresh.com/threads/this-may-be-why-you-dont-outsource-your-chat-on-off-hours.4233/#post-36471


:)


I've been defending out-sourced chat for years now. I've written several blogs in its defense and why most dealers should not be chatting in house. Maybe I assume that most of the community members know where I stand on this topic. I forget we have new followers or some that only scan and not read.