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To manage how well we are using the CRM tool, it would be great to have a report that shows you each week how many of your people are actually using the tool.  With VIN, I would like to see some type of report of what % of the tool is being used, as well as a report that would show what tasks are being deleted on to-do lists and by whom (to identify those who are just "clearing out" their to-do lists each day..