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[USER=4563]@GrantG[/USER] , I am not a CRM expert by any means, and have become very frustrated with the high price of a CRM that has even a decent amount of functionality.


When you referenced auto CRM being behind the rest of the Corporate world, what specific features and functionality do you feel is missing?


To me, this is really a complex piece of software.  Different people want different things.  Top that off with the fact that most people can't really tell you exactly what they want.  They can tell you what they DON'T like, and the frustrations with their current or past providers.  But given a blank canvas to design and build the perfect solution......they can't.


I am curious what changes you would like to see.  This is not a rebuttal or challenge to your previous comment.  This is hopefully an opportunity for me to learn something.


Thanks