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BZ,Does your store use any manual milestones and phases such as service and detail recon? If you do, who enters those dates into the life cycle?? We are kicking around starting to use this to help measure turnaround time.It would be really awesome if it could sync with your DMS and pull the Repair Order date into those milestones instead of having to manually enter it. Maybe identify it through op codes??
BZ,
Does your store use any manual milestones and phases such as service and detail recon? If you do, who enters those dates into the life cycle?? We are kicking around starting to use this to help measure turnaround time.
It would be really awesome if it could sync with your DMS and pull the Repair Order date into those milestones instead of having to manually enter it. Maybe identify it through op codes??
