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This is just me thinking out loud, what if a your CRM system could create task based off a deal having a trade in? It could auto create a task for the used car manager to inspect the unit to determine if retail/wholesale, create a task for who ever handles recon in service to be expecting or looking for stock#XXXX since it was traded for, create a task for who ever takes photos, etc. Do you see where I am going with this? Maybe this is what the VAuto system does I have not used it, but you would think someone could do it.