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andwrig (andy?),

 

Sounds like a tool I drew up a while back and never built. It's a "whereinthehellisthatcar?" tool. Each as department has its hands on it, the tool tracks it with time stamps.

 

Office Manager: IN DMS ->

UC Manager: RECEIVED -> (start the clock)

Svc Manager: WAITING SVC -> IN SVC -> SVC DONE ->

Recon Manager: WAITING RECON -> IN RECON -> RECON DONE -> (end the clock)

Front Line: DONE

 

You can add a branch for Body shop.

 

If it's Web based then your GSM or UCM can find the lost child fast. Also, If it's web based, then your sales dept can check it for incoming inventory.

 

Display:

Stock#'s down the left column

Stages across the top

 

Seems doo-able