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YES!!!  I have Vinsolutions as a CRM and when truecar sends us an email in the customer dashboard it becomes a "Contated Lead" This is throwing off the metrics we have for contacted vs Appt made vs shown vs sold.  It also sets off our contacted process for follow up.

 

Truecar told me that they are getting calls from dealers all over with the same issues.  They are working on a opt-in or out for dealers that like the new Turecar process and for those that dont.