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Jerry, I know I'm new here but I have been lurking for a while. I watched your video and one thing you said kind of touched a nerve. You advise people not to trust dealers that are on this program. That they are all shady. I don't think that's a fair blanket to cast. We were on the program when it was just Zag and we were the only local dealer in the area affiliated with it. It was nice to get the extra leads and sell an extra 5-7 cars a month. We would get people from Fort Drum (Watertown), that we wouldn't have gotten otherwise. We don't price our vehicle thousands under invoice like you claim. Heck, I think all of our prices are above invoice. It's just another venue for us to get more opportunity. BTW, I know we were one of the stores that you mystery shopped during your investigation. How was our process? Did you feel cheated? Any input is welcomed. Thanks and I look forward to being a contributing member to this site.