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Joe:

You are probably right about the parts classifieds skewing the numbers in that chart.  I didn't think of that.

I also agree with almost all of your comments about eBay and who is successful selling on eBay.

Why doesn't eBay offer a flat fee option to list our entire inventory on their site for all and not just those in our market?  I think they would get more dealers involved if they did something like that.

Lastly, you are dead on when you say eBay is about the phone skills and the person on the phone answering all questions, knowing the product, and doing the deal from start to finish.  Most dealers are not set up that way and sales managers are too busy doing other things to pay attention to eBay.  The guys I see being successful on eBay have one person dedicated to eBay sales and empowered to make decisions and do deals.  Most people think eBay is just a place for "bottom feeders" and that might be the case but some people have done really well on eBay and made pretty good money.  Look at Walter's Elkland Chevrolet in rural rural Northern PA.  That is one example of a store that refutes your argument about needing to be close to a big city.  They are literally in the middle of no where.  That is the only thing I might disagree with you on.  Other than that, you are right on.