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MISSING PIECES:

Business 101 time.  TD has 900+ units with only 100 sales per month, this is just awful financial performance. Drop out the "non-automobile" sales and I count 60 sales.  Ebay is mostly telephone sales, let’s assume that for every feedback TD gets, they get FIVE non-feedback sales (phone sales). I am estimating, you should verify this estimation by counting the "auction ended early" results. So if we have a 5:1 ratio, then TD is selling 300 units per month via eBay.  This still leaves us 150 to 200 units shy of average used car department’s inventory turning ratio. Add to that TD's low margins and I'd project TD needs to turn its inventory 9 times a year to hit the sweet spot.  This puts them in the 650-700 units sold per month class.  We see 60 feedbacks per month.  We're missing pieces here.