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We have not had a good experience with Vinsolutions so far. We were supposed to "go live" back in February. We had a trainer come to our stores for a few days, during which we found so many things that didnt work and so much missing data that he left early and decided to schedule a re-launch. (Which has now been re-scheduled an addional 3 times due to our issues still not being resolved). We have gone in circle after circle CC'ing a whole list of personel from Vinsolutions on every correspondence, only to find ourselves no further ahead now then we were back in February. I am sure it will be a good product once we can fully utilize it, but the implementation process has been a total nightmare (and we still aren't through it yet)!