We finally went "live" with VinSolutions in the beginning of March, it has not been a smooth transition, we have had many different time consuming issues with this tool, sometimes I wonder if I made the right decision switching over to them. But when it's working right, my sales force is being productive, which is what we wanted! However, lately, we have had a major "slowness" problems with the page loading and when it does load, the page will work fine for a while, then kick us off the site completely, lately, when using the Desking application, it will move at a snails pace, then finally load, we'll be working in it and then it will lock up and kick us off of the page, so we'll reload the tool, finish up loading the deal, then try to print the 4 square, and get completely different numbers than what was loaded, then after a couple of corrections, finally get it to print out the proper information. I could go on and on about a lot of different daily problems I've encountered, but I'm not trying to make this a complaint post, as much as to vent my frustrations with what we were promised with this all in one CRM, website, inventory manager, Desking tool, et al.
