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Sharrett,We are dropping Vin right now as a direct result of the same problem you described. We may have to accept an inferior product with better service. That's the sad part. We went from ILM to full version about 8 months ago and were told it had full service functionality at that time. We need our advisors to be able to follow up and pull ahead business just like our sales team. They promised me this would be live Sept. 13th and at this point my reps are dodging my phone calls, etc. because they can't deliver. I just can't sit back and get strung along anymore. I have to stand up for our business. We spend to much money with them to be treated this way.
Sharrett,
We are dropping Vin right now as a direct result of the same problem you described. We may have to accept an inferior product with better service. That's the sad part. We went from ILM to full version about 8 months ago and were told it had full service functionality at that time. We need our advisors to be able to follow up and pull ahead business just like our sales team. They promised me this would be live Sept. 13th and at this point my reps are dodging my phone calls, etc. because they can't deliver. I just can't sit back and get strung along anymore. I have to stand up for our business. We spend to much money with them to be treated this way.
