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Andrew - be sure come update the DR community with your results.


I know of several dealers that have the same issues with VIN (Sharrett). Due to Matt and his former/not so former ways of taking advantage of the forums by promoting and shameless plugging, I usually get an earful from VIN users thinking that DealerRefresh is "aligned" with VIN. Which we of course of NOT.


So hold VIN to the fire and get your issues resolved.