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What is up with Vin Solutions. I have had nothing but issues, dodged phone calls, lies from my salesperson, takes a week to get a call back and seems like every other employee at vin takes off for long weekends. We moved from dealer.com for a more superior product but to tell you the truth, I am having a hard time partnering with this vin solutions company and sorta wish i never left dealer and made the move to vin.I have asked for over a month to hear from my dealer advocate and I can't get a call. I've been cc'd on emails to her and she still doesn't call. I'm stuck dealing with support and that's a 50/50 chance i'll get someone who know their product or someone who can learn from me (one month into it). VIN SOLUTIONS - I HAVE REACHED OUT ON YOUR FORUM AND NOW I AM DOING SO HERE. I AM ONE MONTH INTO YOUR PRODUCT AND ALREADY I'M DOING RESEARCH AS TO WHERE I WILL GO WHEN OUR CONTRACT IS UP. YOU NEED TO GET YOUR STUFF TOGETHER AND START MAKING ME FEEL LIKE YOU WANT MY BUSINESS. I'M TIRED OF WAITING FOR MY SO CALLED DEALER ADVOCATE TO CALL ME. GET ME ANOTHER ONE BECAUSE SHE MUST BE TO BUSY TO DEAL WITH ME. YOU PRODUCT IS GOOD ( PLENTY OF FLAWS BUT NOTHING'S PERFECT ) BUT YOUR CUSTOMER SERVICE SUCKS!
What is up with Vin Solutions. I have had nothing but issues, dodged phone calls, lies from my salesperson, takes a week to get a call back and seems like every other employee at vin takes off for long weekends. We moved from dealer.com for a more superior product but to tell you the truth, I am having a hard time partnering with this vin solutions company and sorta wish i never left dealer and made the move to vin.
I have asked for over a month to hear from my dealer advocate and I can't get a call. I've been cc'd on emails to her and she still doesn't call. I'm stuck dealing with support and that's a 50/50 chance i'll get someone who know their product or someone who can learn from me (one month into it).
VIN SOLUTIONS - I HAVE REACHED OUT ON YOUR FORUM AND NOW I AM DOING SO HERE. I AM ONE MONTH INTO YOUR PRODUCT AND ALREADY I'M DOING RESEARCH AS TO WHERE I WILL GO WHEN OUR CONTRACT IS UP. YOU NEED TO GET YOUR STUFF TOGETHER AND START MAKING ME FEEL LIKE YOU WANT MY BUSINESS. I'M TIRED OF WAITING FOR MY SO CALLED DEALER ADVOCATE TO CALL ME. GET ME ANOTHER ONE BECAUSE SHE MUST BE TO BUSY TO DEAL WITH ME. YOU PRODUCT IS GOOD ( PLENTY OF FLAWS BUT NOTHING'S PERFECT ) BUT YOUR CUSTOMER SERVICE SUCKS!
