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Thoughts on this response from my service manager in regards to online service schedulers?"I'm not impressed by the schedulers because when it's all said, they don't allow the users to truly schedule completely online and have the appointment show up on our calendar properly. Those companies also want someone on our end to spend probably forever going in and customizing parameters to try to make the scheduler work right, but it's just not realistic to think customers and some settings on our end will allow our schedule to fill correctly and not overbook somehow."
Thoughts on this response from my service manager in regards to online service schedulers?
"I'm not impressed by the schedulers because when it's all said, they don't allow the users to truly schedule completely online and have the appointment show up on our calendar properly. Those companies also want someone on our end to spend probably forever going in and customizing parameters to try to make the scheduler work right, but it's just not realistic to think customers and some settings on our end will allow our schedule to fill correctly and not overbook somehow."
