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Cool shit we're doing with AI:

  1. Instant SMS Replies to New Leads (Sales)
    Leads get a personalized text within 15 seconds—no more missed first impressions or slow responses.
  2. AI Phone Agent Booking Service Appointments (Service)
    Our AI Employee answers inbound calls, handles appointment booking, reschedules, and even confirms advisor availability.
  3. Credit App Follow-Up via SMS + Phone (Credit)
    If a credit app is started but not submitted, the AI follows up automatically—via text and phone—offering help and re-engaging the customer.
  4. Smart Nudging with Automated Follow-Ups (Sales + Credit)
    AI sets the next step (e.g., “Would it be helpful if I checked back in on Monday?”) and actually follows up. No task creation needed.
  5. Missed Call Recovery via Text (Sales + Service)
    When a call is missed, our AI immediately texts back, collects intent, and keeps the convo going—even if no one is available live.
  6. Data Collection from Conversations (All Departments)
    The AI automatically logs key info from convos: VINs, appointment dates, trade details, interest level, etc.—fueling better CRM insights.
  7. Equity Campaigns Triggered by Real Market Value (Sales)
    We don’t just blast equity texts—our AI waits until a real market opportunity arises, then texts customers at the right moment with a trade-in offer.
  8. Appointment Confirmations with Smart Options (Service)
    Instead of a basic "You're booked," our AI asks if the customer needs a shuttle, loaner, or wants to reschedule—reducing no-shows.
  9. Conversation Handoff to Humans at the Right Time (All)
    Once a conversation needs a human touch, the AI loops in the right team member via SMS or warm transfer—seamlessly.
  10. After-Hours Coverage via Phone + SMS (All Departments)
    When staff are off, our AI still works—answering phones, texting back leads, collecting info, and even booking when possible.