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Joe,


I recall that they said about the Web a few years back … a tool for branding.  And like the Web, it’ll take only one or two FB mega retail success stories to set things off.


A highly successful business takes organization and good resources.  It also takes the realization that not all sales and marketing efforts will give immediate gratification or produce a sharp jump on a graph.  I’m aware that many companies operate with a catch and release sales philosophy – I’ve worked for a few.  And they wondered why incoming call volume was dead to poor after being in business for 10+ years.  That’s often the difference between sales and marketing.


Social media can produce POSITIVE results and direct sales.  And it’s not just a branding tool (Which is hardly a bad thing.)  Within the 4 year cycle, you can influence repeat service business, grow prospects and referrals.  


I would have been lost at “honest salesman.† I agree, everyone is jumping on the SM bandwagon, and there are many “experts†… As there were 17 years ago with the Web.  But like all sales and marketing efforts … the proof is in the direct results.

 

If you know who to look for, it’s not hard to train.