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How do you measure effectiveness?


I've been thinking about Brian's original question "What Defines A Successful Automotive Social Media Strategy?" and reading through responses. I was struck with an additional question, "How do you measure effectiveness?" In my experience, many car dealers would answer the question with a simple answer: Vehicles Sold. But my feeling is it will be very hard to apply that measure to Social Media Marketing.


So I was very happy to read a blog post today from Jay Baer on his Convince & Convert Blog. The title is 6 Critically Undervalued Social Media Success Metrics.


Jay goes into them in-depth, but I'll list them here:


  1. Daily Story Feedback
  2. Klout
  3. PostRank
  4. Share of Voice
  5. Search Volume
  6. Inbound Links

I'd urge everyone to check it out.