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... sees Microsoft and security mentioned together ....

I enjoy walking around a dealership and service area and I can see monitors on, applications on desks,

hey! what's your phone number and email (purpose to fill in crm -- but never told this).

hey! need your license to do a test drive! (gee, we are scared of the dude at McDonalds having my credit card ... but my drivers license is ok???).

Yes, some of this has gotten better but still, I think dealerships have been lucky so far.