So as I get more engaged in CRM discussions, I hear (mostly from dealers) about how great the Mobile Apps are for CRM. My salespeople are walking around on their cell phones all day long using the CRM (ya right, my guys are working on their Fantasy lineup for the weekend).
So, how can they read the details of a transcript from a mobile app, and how can they make any notes on the Contact record when they are talking to a customer from the same device they would have to use as a keyboard?
I know this has little to do with this thread, but it make me think.
