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The best finance manager I have ever worked with actually helped the Internet Dept. We asked to have PDF's made of the full service contract brochure and sent to us. We attached them to all F&I e-mails with a menu on all internet requests. Depending on the customer and the phone notes we attached other products that were not snake oil. It always worked well especially with new or certified vehicles that had incentivized rates. We never included pricing on any of it but the e-mail always had a reminder to the prospect to make sure and ask the finance manager about the products.