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AVV has been around for a long time and I still recommend it as an affordable ILM for dealers. You are right Andrew, the "CRM" portion (don't they call it Showroom Control?) is a little watered down, but heck...even in it's watered down state I would have to give it better props than several of the full fledged so called CRM's. At least you get your email leads within a few minutes unlike the CRM I'm dealing with right now. Nothing like having an average of 2 HOURS before your leads hit your CRM inbox.