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We use Auto Accelerator. We are having good luck with it, especially after the most recent update. I like that it does more then just send letters and keep salespeople in contact with their new prospects and long term customers, though it does perform those functions better then programs I've used in the past. The driver's license scanner helps speed up getting customers into the system. Using that feature to prefill paperwork with customer's information is a great tool in keeping our process smooth. Can't say enough good things about it. (There are many other features we use everyday from management reports to email templates)