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Couldn't have said it better myself @JQUINN.


In tomorrow's CRMs vendors are going to have to compete with technology and support/training.  It seems that platforms are getting bigger, more complex, and have new GUIs.

 

A wise man compared CRMs using the "iPhone vs other phone" comparison. It's all about synergy and user experience. 


Alex or Jeff, is it time to do a 2013 version of this poll.  I am sure many have moved on since 2009 and a current poll could be helpful to dealers. I know of one missing CRM that deserves mention here.