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We have an interesting situation. After 25+ years with a Reynolds DMS we are changing over to ADP because of various reasons that some on this forum may already know. With that being said we are also changing our CRM from Reynolds to ADP's CRM . It's going to be very "interesting". One of my challenges is not being able to find one person who is using ADP's CRM and is head over heals about it. I think their system will do ok for showroom traffic but the ILM portion is going to be "interesting". Their partnership with BZ's buzztrak could be an interesting ad but it still does not integrate fully with the system when you talk about pushing and pulling based on their explanations.

 

P.S.-I do have other strong feelings about this that I may voice latter but I don't want to have to eat my words...So for the time being I am using words like "interesting" and "challenging".