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After 3 months of frustration with ADP's CRM I am contemplating asking the powers that be for an ILM.  It just seems so limited-can't access it from home, no mobile version...I am sure you are well aware of it's funcionality.

 

Budget will be an issue as if it is too expensive I am sure I will be told to make due with what I have until the CRM contract is up.  Also, I just got a budget increase to change our websites.

 

Anyone gone through a similar situation with wanting to add a solid ILM?  How did you justify the cost and was it worth the additional expense?  Assuming I am working on a limited budget, which ILM offers the most bang for the buck?