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Alex - I may have to take you up on that because I have already had specific questions that it seems like I won't have answers until we are live...Even simple stuff!For example:-Do you have to designate someone to manually send out all emails for the dealership? It doesn't seem to make sense that you cannot setup automated schedules in their CRM other than one sales autoresponse.-Can you setup a text notification to go to all salespeople on your internet team so the first person that "grabs" the lead get's assigned the lead?-Can you control the times that Automated emails go out on your schedules?-If someone walked in the dealership 8 months ago and they haven't been contacted by a floor sales person...when the "new" internet lead comes in does it automatically get assigned to this salesperson or can you define rules of a "non-active" prospect?My questions go on and on but it's obvious to me I will have to see for myself.I will have both of my sites converted over to Dealer.com soon so lead machine may be an option. The only challenge is it only pushes to the CRM. Also, there is the issue of staff learning two platforms like you commented about.Any suggestions would be appreciated.Thanks,
Alex - I may have to take you up on that because I have already had specific questions that it seems like I won't have answers until we are live...Even simple stuff!
For example:
-Do you have to designate someone to manually send out all emails for the dealership? It doesn't seem to make sense that you cannot setup automated schedules in their CRM other than one sales autoresponse.
-Can you setup a text notification to go to all salespeople on your internet team so the first person that "grabs" the lead get's assigned the lead?
-Can you control the times that Automated emails go out on your schedules?
-If someone walked in the dealership 8 months ago and they haven't been contacted by a floor sales person...when the "new" internet lead comes in does it automatically get assigned to this salesperson or can you define rules of a "non-active" prospect?
My questions go on and on but it's obvious to me I will have to see for myself.
I will have both of my sites converted over to Dealer.com soon so lead machine may be an option. The only challenge is it only pushes to the CRM. Also, there is the issue of staff learning two platforms like you commented about.
Any suggestions would be appreciated.
Thanks,